Relay Access Denied

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Relay Access Denied

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Functionality

Platform: Windows

Release: 8.5.1

Reproducible: -Reproducibility-

Domino 8.5.1 server, connected to Internet with a public address IP from a provider A,

and uses domain XXXXXXXX.YYY name from a different provider B, who hosts MX record (including reverse DNS settings), for performance reasons.

Many errors (554 5.7.1 - Relay access denied - SMTP Protocol Returned a Permanent Error.
Message 00388EC9 NOT transferred via SMTP to mx1.ccccccccc.COM for xxxx@cccc.com 450 4.7.1 Client host rejected: cannot find your reverse hostname.
Failed to connect to SMTP host YAHOO.FR because SMTP Protocol Returned a Permanent Error.)

are returned when sending emails to some domains (most using relay controls),
and no errors while sending to other servers.

Need to understand if the problem stands within my Notes setup, or with the service providers.

Thanks for your help ...

Feedback number WEBB8HFL8X created by ~August Renutexli on 06/02/2011

Status: Open
Comments: